Your Complete Solution For Guest
Satisfaction Measurement

Who We Are


Mystery Shopper Services is a division of Business Evaluation Services which is a full service market, guest satisfaction and compliance audit company. We specialize in mystery shopping and guest satisfaction measurement services for nearly every industry.



BES has been a national mystery shop provider since 1996. Our experience has taught us what is important with today’s consumers, and how to measure their guest satisfaction in the most effective ways. The result of our experience is actionable data that you can rely on.



There are many approaches that can be taken when conducting mystery shops, with this in-mind, BES first consults with each client to gain a better understanding of their current operations and their non-negotiable standards for doing business, and more importantly, what their goals are for growth and improvement.

Food Network presents Mystery Diners

Click to see highlights of Mystery Diners

Mystery Shopper Services

Your Complete Resource and Solution For Your Guest Satisfaction Measurement Needs

Call Us Today To Learn How We May Serve Your Needs



Beware of Recent Check Scams (click to see video)


If you have already received checks or money orders from a scammer, you can report it to the National Consumers League at via the online complaint form.