Independent Evaluator Testimonials

“I have been mystery shopping for 23 years and at least 10 years for BES. Many companies care more about their clients than their shoppers, but not BES. They get that we are an important part of the company. When there is a problem with a shop, be it a need to reschedule when life happens or the system will just not upload a receipt, they always provide a quick response and a solution. All staff members are friendly and helpful which can not be said for many other companies.”

– T.B. (Orlando, FL) / September 28, 2016

I’ve done a multitude of assignments and shops with twenty five to thirty different companies since 1998. Being seasoned in the industry, I now carefully choose my assignments from companies, and choose the companies I wish to work with. This happens to be one of them! Outstanding service, attention to detail, and objectivity are my hallmarks when completing shops, and I expect nothing less than that from the companies offering assignments. Being prompt in response could mean the difference between a successfully and on time shop, or a shop that is behind in the client’s needs for information. This is a company that respects that, and isn’t neglectful in responding to field representatives who have questions or need clarity on any aspect of an assignment.

– Marie H. (Lewes, DE.)

I find it very exciting to work as a Mystery Shopper; this is an extremely fun and easy way to earn extra money. The extra money I earn working as a Mystery Shopper is actually helping me fund a family trip to Europe this summer. My first Mystery Shopping experience started with Business Evaluation Services over a year ago. Working with BES has been a pleasure. Their website is easy to navigate, and very informative and updated on a regular basis. But the real draw is the fantastic people at BES. their professionalism and ethics is unmatched in this industry. I work with several other Mystery Shop Companies and I have been able to compare & evaluate these types of Companies, and I would have to say by far, Business Evaluation Services is an Mystery Shopper industry leader. On a personal level, I do appreciate the assignments I am assigned. I hope I continue to get many more. I have learned so much and I continue to push the bar higher to become a better Mystery Shopper. I have enjoyed working with everyone at BES, especially Nina, she has always been kind and professional and most of all fair.

-Sincerely, Joe T.

It is fun working as a “Mystery Shopper”. It is easy to access what shops were available in your area, all of the instructions on each shop were very thorough and you got paid pretty fast. I definitely recommend mystery shopping to others.

– Chris N. (New Berlin, WI.)

I believe customer deserves the best in service and product, as I am in the service industry myself. I became a mystery shopper to give my own opinions and advice so that we could improve our quality. In fact, working with BES gives me that high level of excellence. Their direct approach and ethic standard is definitely something I appreciate. Not only you are excising your rights, but you get paid too! That’s a big win for everyone.

– Susanna P. (Milwaukie, OR.)

Mystery Shopping does really exist! I am relatively new to the mystery shopping industry and although I applied to at least 25 different companies, I have to say this is the best company by far! They provided quick responses to my questions on the telephone and gave me the support I needed to be successful. I look forward to getting more assignments in the near future.

– Denine Manganaro (Toronto Canada)

I would like to say I like to use this service over others. I have been fully satisfied from the shopping to sending in the report to the reimbursement. Plain and simple and that is great!

– Michelle L. (Racine, WI.)

I have been a mystery shopper for over two years. In that time I have truly developed an appreciation for companies that provide valuable shopping opportunities. The best companies to shop for are those with efficient systems in place, which make it easier for the shopper to sign up for, conduct, and report assignments. BES is among the organizations of this caliber. They provide a website that is easy to use, detailed instructions, prompt responses, and generous pay. After completing a few shops for BES, I look forward to doing many more in the future. Thank you to everyone at BES for all you do to surpass other mystery shopping companies.

– Kerri C. (Orlando, FL)

Nina,I thoroughly enjoyed my experience with your organization. I found your staff to be very professional and really worked with me and supported me to perform at my best. I feel that mystery shopping is a valuable experience. It helps to improve your observations & memory, enhance your people skills and sharpens your communication skills.

– Ava (Los Altos, CA)

I enjoy taking assignments from Business Evaluation Services, the work is fulfilling and the personnel are easy to work with. Being able to go on line makes it easier to complete multiple jobs. I appreciate the quick turnaround BES gives me once I complete a job. I am very picky on what Mystery Jobs I take and I can tell you I take all the BES I have time for.

– Lisa C. (Des Moines, Iowa)

I love mystery shopping because it is a fun and flexible way to earn extra income when I need to. Out of all the companies I shop for, Business Evaluation Services is my favorite! They really stand above the other companies, with fair rates and fast pay, a website I can easily navigate (it makes reporting so much easier), and personable communication. I was pleasantly surprised to be able to actually speak with a real person when I had questions. I would recommend any shopper register with Business Evaluation Services first.

– Monika Rose (San Jose, CA)

My name is Sheila and I have been shopping for Mystery shopper’s services for a while now. I have found that this company is one of the best to work for. They pay you on time and fairly. There has never been an issue with this company as to payment or understanding the forms to fill out from completing a shop. I have enjoyed working for this group and the shops are always interesting. There are many great things that come out of being a secret shopper. For example, I have gained a lot more confidence when shopping now. Also, when I go to a restaurant I have gained the ability to let the waitress know if something is wrong with a meal when I’m not doing a shop. Gaining the self-esteem is a huge deal and makes me feel great that I have learned that by doing this great job. Well, I hope you all enjoy this company as much as I have and never be afraid to contact them if you have a question. They are great and very understanding.

– Sheila C. (Earlville, IL)

Being a mystery shopper requires certain skills, like being detail-oriented. Shops from this company are no different, however, the mystery shops I’ve done are so much fun! This company provides great shops with thorough instructions, making it easy for a shopper to do. I will continue to shop for this company for as long as they need me!

– Jacqueline Villicana (Fresno, CA)

I have worked as a secret shopper for many years now for various companies and Business Evaluation Services has worked well with me and has given me prompt attention when I needed them or their advice. It’s an honor to be a part of their team. I hope to continue a long relationship with them indefinitely.

– Respectfully, Lynda Accardo (Roseville, IL)

I have been a mystery shopper for the last 7 years. I always look forward to BES assignments. Quite a professional company to work with. Their website is user friendly and guidelines are clearly stated for the assignments that are available. BES is number one!

– Theresa (Tigard, OR)

Business Evaluation Services is one of the few online companies that provide a great website, professionalism, and “real” human beings who give assistance and personally respond to email. This all adds up to a great experience that makes the work “fun”! Thanks BES for allowing me to be a part of your team. Keep the shops coming; I cannot get enough!

-Anthony S.

I have done mystery shopping for 20 different companies. Imagine my surprise when I learned that there was a mystery shopping company right in my own backyard! I live in Tehachapi, and when I found out that BES was in Bakersfield, just 37 miles away, I signed right up. The BES website is so simple to use! Unlike other online shopping sites, you don’t have to be an IT Professional to navigate. You can self-request, you can easily track your dates, your earnings, your scheduled shops, your completed shops and more! And the shops are so fun!! They have wonderful diversity. I have shopped restaurants, furniture stores, video stores, car washes and more! Since I began shopping for BES, I have found their schedulers to be friendly, efficient understanding and helpful. The staff at BES is so good at what they do. Business Evaluation Services is quick to pay, always accurate, and an incredible place to shop for. You couldn’t ask for better people. I must admit, since shopping for BES, I have done less shopping for other companies–BES is just way better!

-Becky R.

BES is one of my preferred companies to shop for. Their shops are easy to perform and the website is very user friendly. I have been impressed by how quickly I have been able to contact those in the scheduling and editing departments with questions. They have always treated me with respect, courtesy and professionalism. Additionally, it is clear that the company values their shoppers because they offer a fair fee for their assignments. I think that BES is a wonderful company to work for and would highly recommend them to others.

– Jennifer M. (St Louis, MO.)

I wanted to let you know how much I enjoy performing shopping assignments for Business Evaluation Services. The assignments that I have received have been fun and rewarding. I really appreciate the immediate feedback that I get from BES after I submit a report or send an email asking a question. Everyone at BES has been so helpful, friendly and professional and have treated me as a professional. I look forward to working with BES in the future!

-Deborah E.

Business Evaluation Services is at the top of my list of the three dozen or so mystery shopping companies that I work for. I was just a tad bit scared of the first assignment that I requested from them, because it sounded more involved than most I had done so far. However, the instructions were very clear and there was no confusion as to what was expected. The scheduler that I have had the most direct contact with is Nina. Through both emails and phone calls she has shown her professionalism and knowledge of her industry. I appreciate the courtesy and respect that she has shown me. I also appreciate the shopper tips that she has offered to enable me to produce the best reports possible. There are literally hundreds of mystery shopping companies out there and many of them are very good. BUT, If you are considering becoming a “shopper” I strongly encourage you to get on board with this company– I think they are the best!

-Lisa P.

I would like to personally thank Business Evaluation Services for being the Best Mystery Shopping Company out there. I have done mystery shopping for over 3 years and for over 75 companies. You are my all-time favorite. I have only done the telephone mystery shops and it was my first time and I absolutely loved it. I am finding a lot of companies are doing these. I hope you get more in the New Year. I also would like to commend Caroline for her superior demeanor and communication skills. With Business Evaluation Services you get a response immediately and get treated very importantly. I am sorry to say not all companies are as gracious. Your treatment of your shoppers are respectful this teamwork makes for a successful company. I live in Texas and hope in the coming New Year you get more shops in my direction because I love working for your company. Sincerely

-Karen W.

I would like to take this time out to thank you for being such a wonderful scheduler! This year was my first year as a Mystery Shopper and I have to thank you personally for making it so worthwhile. I have experienced & learned a lot this year but that would not be possible without you. You provided me with many of the shops I have gained expertise within. You immediately considered me when a shop was available in my area. You also remembered me when you had a last minute shop that needed to be filled. Most of all you were available whenever I had any questions, comments or simply needed help. Again, I thank you for such a great year working together & look forward to many, many more !

-Annedra. F

I just wanted to tell you that I think the format of your website is OUTSTANDING for shoppers. It is easy to navigate and look for work. Even though there has been nothing yet in my area, I am compelled to let you know that the site is great. Some of the mystery shopper service sites are really difficult and time consuming to find your way around, and this one is a welcome and refreshing change!! KUDOS to you all for a great job on the web site!

-C. Cole

I’ve done a multitude of assignments and shops with twenty five to thirty different companies since 1998. Being seasoned in the industry, I now carefully choose my assignments from companies, and choose the companies I wish to work with. This happens to be one of them! Outstanding service, attention to detail, and objectivity are my hallmarks when completing shops, and I expect nothing less than that from the companies offering assignments. Being prompt in response could mean the difference between a successfully and on time shop, or a shop that is behind in the client’s needs for information. This is a company that respects that, and isn’t neglectful in responding to field representatives who have questions or need clarity on any aspect of an assignment.

– Marie H. (Lewes, DE.)

I find it very exciting to work as a Mystery Shopper; this is an extremely fun and easy way to earn extra money. The extra money I earn working as a Mystery Shopper is actually helping me fund a family trip to Europe this summer. My first Mystery Shopping experience started with Business Evaluation Services over a year ago. Working with BES has been a pleasure. Their website is easy to navigate, and very informative and updated on a regular basis. But the real draw is the fantastic people at BES. their professionalism and ethics is unmatched in this industry. I work with several other Mystery Shop Companies and I have been able to compare & evaluate these types of Companies, and I would have to say by far, Business Evaluation Services is an Mystery Shopper industry leader. On a personal level, I do appreciate the assignments I am assigned. I hope I continue to get many more. I have learned so much and I continue to push the bar higher to become a better Mystery Shopper. I have enjoyed working with everyone at BES, especially Nina, she has always been kind and professional and most of all fair.

-Sincerely, Joe T.

It is fun working as a “Mystery Shopper”. It is easy to access what shops were available in your area, all of the instructions on each shop were very thorough and you got paid pretty fast. I definitely recommend mystery shopping to others.

– Chris N. (New Berlin, WI.)

I believe customer deserves the best in service and product, as I am in the service industry myself. I became a mystery shopper to give my own opinions and advice so that we could improve our quality. In fact, working with BES gives me that high level of excellence. Their direct approach and ethic standard is definitely something I appreciate. Not only you are excising your rights, but you get paid too! That’s a big win for everyone.

– Susanna P. (Milwaukie, OR.)

Mystery Shopping does really exist! I am relatively new to the mystery shopping industry and although I applied to at least 25 different companies, I have to say this is the best company by far! They provided quick responses to my questions on the telephone and gave me the support I needed to be successful. I look forward to getting more assignments in the near future.

– Denine Manganaro (Toronto Canada)

I would like to say I like to use this service over others. I have been fully satisfied from the shopping to sending in the report to the reimbursement. Plain and simple and that is great!

– Michelle L. (Racine, WI.)

I have been a mystery shopper for over two years. In that time I have truly developed an appreciation for companies that provide valuable shopping opportunities. The best companies to shop for are those with efficient systems in place, which make it easier for the shopper to sign up for, conduct, and report assignments. BES is among the organizations of this caliber. They provide a website that is easy to use, detailed instructions, prompt responses, and generous pay. After completing a few shops for BES, I look forward to doing many more in the future. Thank you to everyone at BES for all you do to surpass other mystery shopping companies.

– Kerri C. (Orlando, FL)

Nina, I thoroughly enjoyed my experience with your organization. I found your staff to be very professional and really worked with me and supported me to perform at my best. I feel that mystery shopping is a valuable experience. It helps to improve your observations & memory, enhance your people skills and sharpens your communication skills.

– Ava (Los Altos, CA)

I enjoy taking assignments from Business Evaluation Services, the work is fulfilling and the personnel are easy to work with. Being able to go on line makes it easier to complete multiple jobs. I appreciate the quick turnaround BES gives me once I complete a job. I am very picky on what Mystery Jobs I take and I can tell you I take all the BES I have time for.

– Lisa C. (Des Moines, Iowa)

I love mystery shopping because it is a fun and flexible way to earn extra income when I need to. Out of all the companies I shop for, Business Evaluation Services is my favorite! They really stand above the other companies, with fair rates and fast pay, a website I can easily navigate (it makes reporting so much easier), and personable communication. I was pleasantly surprised to be able to actually speak with a real person when I had questions. I would recommend any shopper register with Business Evaluation Services first.

– Monika Rose (San Jose, CA)

My name is Sheila and I have been shopping for Mystery shopper’s services for a while now. I have found that this company is one of the best to work for. They pay you on time and fairly. There has never been an issue with this company as to payment or understanding the forms to fill out from completing a shop. I have enjoyed working for this group and the shops are always interesting. There are many great things that come out of being a secret shopper. For example, I have gained a lot more confidence when shopping now. Also, when I go to a restaurant I have gained the ability to let the waitress know if something is wrong with a meal when I’m not doing a shop. Gaining the self-esteem is a huge deal and makes me feel great that I have learned that by doing this great job. Well, I hope you all enjoy this company as much as I have and never be afraid to contact them if you have a question. They are great and very understanding.

– Sheila C. (Earlville, IL)

Being a mystery shopper requires certain skills, like being detail-oriented. Shops from this company are no different, however, the mystery shops I’ve done are so much fun! This company provides great shops with thorough instructions, making it easy for a shopper to do. I will continue to shop for this company for as long as they need me!

– Jacqueline Villicana (Fresno, CA)

I have worked as a secret shopper for many years now for various companies and Business Evaluation Services has worked well with me and has given me prompt attention when I needed them or their advice. It’s an honor to be a part of their team. I hope to continue a long relationship with them indefinitely.

– Respectfully, Lynda Accardo (Roseville, IL)

I have been a mystery shopper for the last 7 years. I always look forward to BES assignments. Quite a professional company to work with. Their website is user friendly and guidelines are clearly stated for the assignments that are available. BES is number one!

– Theresa (Tigard, OR)

Business Evaluation Services is one of the few online companies that provide a great website, professionalism, and “real” human beings who give assistance and personally respond to email. This all adds up to a great experience that makes the work “fun”! Thanks BES for allowing me to be a part of your team. Keep the shops coming; I cannot get enough!

-Anthony S.

I have done mystery shopping for 20 different companies. Imagine my surprise when I learned that there was a mystery shopping company right in my own backyard! I live in Tehachapi, and when I found out that BES was in Bakersfield, just 37 miles away, I signed right up. The BES website is so simple to use! Unlike other online shopping sites, you don’t have to be an IT Professional to navigate. You can self-request, you can easily track your dates, your earnings, your scheduled shops, your completed shops and more! And the shops are so fun!! They have wonderful diversity. I have shopped restaurants, furniture stores, video stores, car washes and more! Since I began shopping for BES, I have found their schedulers to be friendly, efficient understanding and helpful. The staff at BES is so good at what they do. Business Evaluation Services is quick to pay, always accurate, and an incredible place to shop for. You couldn’t ask for better people. I must admit, since shopping for BES, I have done less shopping for other companies–BES is just way better!

-Becky R.

BES is one of my preferred companies to shop for. Their shops are easy to perform and the website is very user friendly. I have been impressed by how quickly I have been able to contact those in the scheduling and editing departments with questions. They have always treated me with respect, courtesy and professionalism. Additionally, it is clear that the company values their shoppers because they offer a fair fee for their assignments. I think that BES is a wonderful company to work for and would highly recommend them to others.

– Jennifer M. (St Louis, MO.)

I wanted to let you know how much I enjoy performing shopping assignments for Business Evaluation Services. The assignments that I have received have been fun and rewarding. I really appreciate the immediate feedback that I get from BES after I submit a report or send an email asking a question. Everyone at BES has been so helpful, friendly and professional and have treated me as a professional. I look forward to working with BES in the future!

-Deborah E.

Business Evaluation Services is at the top of my list of the three dozen or so mystery shopping companies that I work for. I was just a tad bit scared of the first assignment that I requested from them, because it sounded more involved than most I had done so far. However, the instructions were very clear and there was no confusion as to what was expected. The scheduler that I have had the most direct contact with is Nina. Through both emails and phone calls she has shown her professionalism and knowledge of her industry. I appreciate the courtesy and respect that she has shown me. I also appreciate the shopper tips that she has offered to enable me to produce the best reports possible. There are literally hundreds of mystery shopping companies out there and many of them are very good. BUT, If you are considering becoming a “shopper” I strongly encourage you to get on board with this company– I think they are the best!-Lisa P.

I would like to personally thank Business Evaluation Services for being the Best Mystery Shopping Company out there. I have done mystery shopping for over 3 years and for over 75 companies. You are my all-time favorite. I have only done the telephone mystery shops and it was my first time and I absolutely loved it. I am finding a lot of companies are doing these. I hope you get more in the New Year. I also would like to commend Caroline for her superior demeanor and communication skills. With Business Evaluation Services you get a response immediately and get treated very importantly. I am sorry to say not all companies are as gracious. Your treatment of your shoppers are respectful this teamwork makes for a successful company. I live in Texas and hope in the coming New Year you get more shops in my direction because I love working for your company.

Sincerely -Karen W.

I would like to take this time out to thank you for being such a wonderful scheduler! This year was my first year as a Mystery Shopper and I have to thank you personally for making it so worthwhile. I have experienced & learned a lot this year but that would not be possible without you. You provided me with many of the shops I have gained expertise within. You immediately considered me when a shop was available in my area. You also remembered me when you had a last minute shop that needed to be filled. Most of all you were available whenever I had any questions, comments or simply needed help.Again, I thank you for such a great year working together & look forward to many, many more !

-Annedra. F

I just wanted to tell you that I think the format of your website is OUTSTANDING for shoppers. It is easy to navigate and look for work. Even though there has been nothing yet in my area, I am compelled to let you know that the site is great. Some of the mystery shopper service sites are really difficult and time consuming to find your way around, and this one is a welcome and refreshing change!! KUDOS to you all for a great job on the web site!

-C. Cole