Shopper Support




Thank you for your interest in our services. You can expect a response within 24 hours.



Toll Free Phone
1-888-300-8292 (rings all phone lines)
(After hours please use extensions)

Scheduling Department

Monday through Friday / 7:30am to 4:30pm PST

Luz Galvez
Lead Scheduler
1-805-472-4397 (extension 1013)
luz@mysteryshopperservices.com
Cindi Valenzuela
Quality Control / Scheduling
1-888-300-8292 extension 1018
cindi@mysteryshopperservices.com

Quality Control Department

Monday through Friday / 7:30am to 4:30pm PST

Theresa Wilson
Quality Control Department Team Supervisor
1-805-472-4387(extension 1001)
theresa@mysteryshopperservices.com

Payment Department

Monday through Friday / 8:00am to 5:00pm PST

Emma Valdivieso
A/R A/P Accounting Department Team Supervisor
1-805-472-4396 (extension 1009)
emma@mysteryshopperservices.com

Operations

Monday through Friday / 7:00am to 4:00pm PST

Nina Leyva
Operations Manager
1-805-472-4390 (extension 1003)
ninag@mysteryshopperservices.com