A Mystery Shopper is like an undercover agent.

You may be assigned to visit a business or even make a phone call, as if you are a sincere, potential customer looking for a particular service. While you are getting help from the associate(s), you are to evaluate the greeting and overall attitude of the store employees, store appearance, etc.

Each individual shop is different. Each shop has specific areas to evaluate during the evaluation. It is up to you to know your shop's specifics so that you can perform the shop(s) correctly.

All information and specifics about each individual shop is located under "Available Shops" and you can view the specifics by clicking on the shop that you would like to view information on and then click the "View Shop Info" button.