The information below is specific to THE HEALTHCARE INDUSTRY THE IMPACT OF COVID-19 ON HEALTHCARE The healthcare industry was impacted by the pandemic in several ways. First and foremost, they’re on the frontline risking their lives to save ours. Secondly, the healthcare industry as a whole was faced with the challenge of closing non-essential locations … Continued

Three Secrets to Growing a Successful Restaurant Franchise – Part I The Director of Training for a 13-location and growing farm-to-table restaurant shares insights on how to use secret shopping to build a customer service culture This is Part I of a conversation we had with the director of training for a successful restaurant franchise … Continued