Over the past several months we have been developing and adding additional services based on our customer’s input. To that point our old name (Mystery Shopper Services) no longer reflects our full breadth of service. Therefore going into 2020 we will be going to maintain our corporate roots and name, Business Evaluation Services, we feel this better reflects all we have to offer. Check out the following……
Social Media Brand Management (click for more info)
BES offers the latest cutting edge technology and solutions for managing all of your social media reviews from one sot including:
- Sentiment analysis using Artificial Intelligence with 97% accuracy
- Review booster to incite more reviews and build brand ambassadors
- Social publishing
- Competitive benchmarking
- Rank tracing & Google insights
CSAT Surveys (click for more info)
Give your customers a reliable feedback tool and allow management a quick and easy review of service perceptions.
Mystery Shopper Services (click for more info)
Expanded mystery shopping to include the following.
(Click on each service to get further detail)
On-Site Mystery Shops
Telephone mystery shops
Video Mystery Shopping
Crowd Sourced Solutions (click of more info)
Business Evaluation Services provides another option to collecting data (BES Spot Checks) while delivering superior and more flexible solutions than other crowd sourced providers.
Crowd sourced solutions are perfect for projects where large sets of data are needed, budgets are a consideration, and the actual information being collected on each audit is minimized.
Digital Comment Cards (click of more info)
Mystery shops aren’t the only way to obtain high-quality feedback – our Digital Comment Cards can give you potentially unlimited* data direct from your actually customers. Using smartphones (or any internet-enabled mobile device) customers can provide you immediate, real-time feedback while on-site!
Team Action Module (click for more info)
Mystery Shopper Services specializes in data collection for every industry. However, sometimes collecting data and understanding what is taking place, or discovering what needs attention, is not enough, you need action and to create accountability for areas in non-compliance. That is where the Team Action Module comes in.
Internal Audits (click for more info)
Equip your team to perform internal audits and evaluations from the field (using a laptop, a smartphone or any mobile device) and feed the data instantly into our reporting system for immediate review.
Whether you need your team in the field running Compliance Audits on their stores, deployed in restaurants taking Speed of Service measurements or Service Excellence observations, or anything else – now they can capture the data directly into their handheld technology and either complete the evaluation on-site, or save their work for review and completion back at the office.
Price Audits (click for more info)
We offer, without question, the best Price Audit system on the market. Engineered by, and for, large corporate clients to deliver data the way they demand it. No other platform comes close.
The single greatest difference: our system ties all data at the product level in a real-time, filtered, historical database. Everything you want, all in one place, automatically compiled and available on demand – all the time.
You can’t move what you don’t measure