Nina is the Operations Manager of Mystery Shopper Services. Nina has been a loyal team member since the year 2000. Initially, Nina began working for BES on a part-time basis in our call center. Because of her work ethic and ability to learn quickly, Nina became the full-time call center supervisor. Through the years Nina has worked her way up in key management positions in all departments of the company. In 2014 Nina was promoted to the operations manager for all three divisions of Business Evaluation Services. (MSS, BMA, and Customer 1st) In her role, Nina provides administrative support and supervision to the entire MSS team and has become an integral part of the company’s overall success. When not working, Nina enjoys spending time with her family, music, and traveling.