Theresa Wilson

Theresa is currently the Quality Control Manager for all divisions of BES including MSS, BMA and Customer 1st. Theresa began working for BES in 2001 as a receptionist, and has worked her way up through all divisions of the company. Her love of reading, and her passion for accuracy led to her current position as the managing supervisor for the quality control division. Her job duties include overseeing her editing team and ensuring each mystery shop report that is received is thoroughly checked for accuracy, content, and grammar before being sent to the clients, as well as assisting other team leaders in other departments when needed.