Business Evaluation Services

Is your complete resource for market research & mystery shops.

Business Evaluation Services

We believe in success & growth through quality, innovation and technology.

Solutions

Business Evaluation Services

We provide actionable data you can depend on.

Why Choose Us

Training, Consulting, Key Note Speeches

Ensuring your employees are properly trained and delivering on the guest experience is critical to the success and growth of every organization.

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Mystery Diners

Highlights from the all new Season of “Mystery Diners”.

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Mystery Shopping

Mystery shopping is one of the most traditional and effective methods for gathering feed-back on your guests’ experience. You can gain in-valuable insight into how your customers feel about doing business with your company.

Social Media Tracking

Your managers and staff can be notified every time your business receives a new review. Adding your staff will increase company awareness about positive reviews, negative feedback, and reviews that mention employees by name.

Customer Surveys

Every business’s most critical asset is their customers. With this in mind it is imperative to the growth and sustainability of a company to understand how their customers feel about doing business with them.

Check Out Our Videos To See What We Can Do For You

5 Steps to Customer Satisfaction

Restaurant Industry Growth Rate Since the '50s

Restaurant Online Reviews

From Hello to Goodbye

10 Steps to Deliver Excellent Customer Service at Your Restaurant

What is Mystery Shopper Services

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5 Years of Experience At Your Service

Your Complete Solution For Guest Satisfaction Measurement

Who We Are

Business Evaluation Services is a full service market, guest satisfaction and compliance audit company. We specialize in mystery shopping and guest satisfaction measurement services for nearly every industry.

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Why Choose Us

BES has been a national mystery shop provider since 1996. Our experience has taught us what is important with today’s consumers, and how to measure their guest satisfaction in the most effective ways. The result of our experience is actionable data that you can rely on.

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Solutions and Clients

There are many wp-contentroaches that can be taken when conducting mystery shops. BES first consults with each client to gain a better understanding of their current operations and their non-negotiable standards for doing business, and more importantly, what their goals are for growth and improvement.

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Testimonials

Business Evaluation Services takes a partnership approach in everything we do. Our goal is to ensure you are completely satisfied with our services, the information you receive is not only accurate, but actionable. But don’t take our word for it, see what our customers have to say.

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