Internal Audits Provide Automated Reporting of Information in Real Time With Accuracy and Precision

Uncover Hidden Gaps, Enhance Performance, and Deliver Exceptional Customer Experiences with a Mystery Shopper Services Internal Audit

Whether used as a standalone service or alongside our external audit solutions, the Mystery Shopper Services Internal Audit System empowers you to conduct your own audits on your schedule. Our advanced technology, reporting dashboard, and custom-branded mobile apps eliminate the time-consuming practices of manual audits with spreadsheets or pen and paper, ensuring every corporate inspection is executed seamlessly and accurately, every time.

Custom-branded Mobile Apps

Real-time data captured from the field is what matters most. Equip your team with a custom-branded mobile app (for smartphones, tablets, laptops, and desktops) to ensure that the information collected in the field is precise and accurate.

Utilize sophisticated scripting, form logic, and advanced programming to inspect everything from freezer temperatures to inventory counts—and everything in between. Date- and time-stamped photos, geo-tags, and photo metadata analysis ensure accuracy, eliminating errors and preventing falsification.

Real-Time Intelligence & Reporting

Monitor and act on your data in real time, as it arrives directly from the field. The Mystery Shopper Services Reporting Dashboard is fully integrated with the mobile apps, delivering information instantly.

Even better, your audit data connects seamlessly with all other data channels (mystery shops, customer satisfaction surveys, opinion polling, etc.), consolidating all your critical business intelligence in one place.

Businesses committed to the most advanced data capture rely on Mystery Shopper Services.

Mystery Shopper Services Audit Features

• Hierarchical Access & Control: Ensure that only the right people can collect and view the data.
• Sophisticated Functionality: Use advanced form and question logic to deploy state-of- the-art inspections.
• Risk Assessment & Analysis: Document, manage, and assess risks while capturing best practices across the organization.
• Multi-Channel Data Capture: The Mystery Shopper Services platform is fully integrated, allowing businesses to compare Mystery Shop, Customer Satisfaction, Opinion Poll, Survey, and Audit data in one place—weighted and correlated for maximum effectiveness.

Mystery Shopper Services Audit Benefits

• Your Data Drives Action: Data alone is informative, but actionable insights drive results.
• Fully Integrated Data and Reporting: Acquire and assess all your data in one place. Capture, trend and review everything together—and make your data matter.
• Precise Process Control: When error-free accuracy is critical, Mystery Shopper Services’ tools ensure protocols are consistently followed.